House Manager

HOUSE MANAGER JOB DESCRIPTION

 

Position Summary: Our House manager reports to case managers about all matters concerning client needs and issues. House managers shall refer to and comply with the CVP Policy and procedure manual in every part of their job. Fulltime position and salary is dependent on experience. 

 

Responsibilities  Attend to all client needs that may arise during shift.  Complete Intakes on new clients and children.  Monitor client activities and shelter operations during shift.  Conduct room inspections and inventories.  Provide approved transportation to clients.  Enforce shelter guidelines found in client handbook.  Communicate with and support on-call staff regarding client needs, problems, and occurrences.  Answer crisis calls and follow the established procedures for intakes and referrals as needed.  Complete mandatory documentation such as shift reports, monthly activity reports, and material requisition forms.  Conduct life-skill activities and other group activities as directed.  Document and inform operations manager of all grievances or incidents that occur during shift.  Maintain client confidentiality in all forms of communication.  Follow directives of operations manager and executive director.  Adhere to all policies and procedures established by CVP.  Other duties as assigned.

 

Required Background: Possess a High School Diploma or GED and have at least 5 years work experience  Possess good organization, written, and oral communication skills.  Pass a criminal background check.  Possess a valid Mississippi Driver’s License and have a clear Motor Vehicle Record (MVR).

 

Required Skills: Must be able to read, write, and speak English.  Must be able to understand and work within the team model.  Understands the dynamics of trauma-informed care and has the ability to identify and respond to victims of violence.  Demonstrates the ability to exercise and model healthy boundaries with clients and others.  Maintains professional working relationships with staff and program stakeholders.  Possesses strong problem solving and conflict resolution skills.  Must be able to work independently with minimal supervision.  Must be able to operate a computer, multi-line phone, and other office equipment.

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Please send resumes to tower@mscvp.org